This Privacy Policy applies to the online services of Tradecast TV provided by Tradecast B.V., established at Hanzeplein 11-27, 8017 JD Zwolle, The Netherlands and registered in the Chamber of Commerce under number 62230697. This policy describes what user information is stored, processed and viewed based on the use of the Application of Tradecast TV. Tradecast B.V. strives to handle personal information with the utmost care and in accordance with the GDPR.
User: the application’s visitor who uses the services Tradecast B.V. provides through its application such as the registration of an account.
Visitor: the application’s visitor.
Data: the personal data of a User, processed by Tradecast B.V.
Application: the online services of Tradecast B.V., provided by Tradecast B.V., such as the website https://tradecast.tv and the online application (app) Tradecast TV.
To provide an optimal use of the website, Tradecast B.V. processes the following data:
We use the personal data you delivered to us to:
Please be informed that you are not obliged to give us personal data. However, if you do not provide us with the personal data needed, we may not be able to answer your questions or be of service to you.
Sometimes we are obliged by law to retain your personal for longer periods than mentioned above.
Do we transfer personal data to other organizations?
We do transfer personal data to the following organizations if necessary for our services:
We do not transfer personal data to organizations in countries outside the EU. All the personal data we process are stored within the EU.
Tradecast B.V. takes the greatest possible care to secure processed User Data as best as possible.
Tradecast B.V. uses cookies to optimize use of the Application. These cookies are used to store the User’s/Visitor’s settings, for example to remember the volume of a video. In addition, cookies are used to analyze User and Visitor behavior on the site and to customize the user experience accordingly. You can delete your cookies through the cookie management feature of your specific web browser.
The Tradecast TV Application may contain links to websites and/or services of others. Despite the care taken in presenting links to websites and/or services of third parties, Tradecast B.V. is not responsible for content of third party websites. It is advisable to read the terms and privacy policies of these websites before using them.
You have the right to request the following:
You also have the right to object to processing of your personal data;
According to the GDPR you have the right to lodge a complaint with a supervising authority if contact with a Data processor has produced an unsatisfactory outcome. The website of the Dutch Data Protection Authority can be visited at: https://autoriteitpersoonsgegevens.nl.
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.
We will occasionally update this Privacy Policy. It is therefore advisable to consult this Privacy Policy
Questions, requests and comments regarding the privacy policy can be directed to info@tradecast.eu with the subject line “Privacy policy Tradecast TV” or by sending a letter to our offices at Hanzeplein 11-27, 8017 JD Zwolle, Netherlands stating ‘Privacy policy Tradecast TV’
The email with regard to requests should name the specific User and the corresponding User email address.